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  • how to contaact kawasaki australia

    Hi all
    does anybody know who can you contact Kawasaki Australia. When I fill up my tank, my fuel gauge does not display full tank, it only displays 5 bars instead of 6. For a brief period of time it will display full tank and back to 5 bars
    At my 1000k services I have reported this one to a dealer who acknowledge the fault and was organizing replacement part. Every since I have been waiting for replacement part which brings it to around 8 weeks

    I have bought my bike at Causeway Kawasaki and have been ringing them about once every 2 weeks to see if part has arrived. As of this morning, nothing

    Now I want to contact Kawasaki Australia directly and complain loudly about it

    Any help is appreciated
    Originally posted by SIR sparks a lot
    remember opinions are like assholes everybody will have one
    Here lies the body of Dorian Grey
    Who died while defending his right of way;
    He was right, oh so right, as he journeyed along
    But he's just as dead as if he'd been wrong



  • #2
    Facebook is your best bet. I did that and the dealer contacted me back with in 4 hrs.
    Going fast is not a problem, it's the sudden stopping that hurts a lot...

    Comment


    • #3
      Kawasaki Motors Australia ?

      but get a Harley its much easier to spell
      National pride should not be a crime!.

      Comment


      • #4
        Originally posted by Darkrhyno View Post
        Facebook is your best bet. I did that and the dealer contacted me back with in 4 hrs.
        I have been speaking to a dealer all this time.

        - - - Updated - - -

        Originally posted by MADOGA View Post
        Kawasaki Motors Australia ?

        but get a Harley its much easier to spell
        Tried that and there are no phone numbers to call. it wants you to go through a dealer.
        Originally posted by SIR sparks a lot
        remember opinions are like assholes everybody will have one
        Here lies the body of Dorian Grey
        Who died while defending his right of way;
        He was right, oh so right, as he journeyed along
        But he's just as dead as if he'd been wrong


        Comment


        • #5
          Only calling them once every two weeks? There's your mistake! Go in person if you can, it's much harder to ignore someone stood in front of you.

          Parts through dealerships certainly can take time, especially if they are out of stock in Australia and have to get them shipped from Japan. I've experienced this before too.
          Ryan

          Originally posted by Aufitt
          Try Para045, he definitely sounds all gooey in the fork for ya

          Comment


          • #6
            When I had an 'issue' with Kawasaki I got put onto this guy and he was nothing but helpful in sorting me out.

            Murray Sayle
            Homologation, Industry Relations & Technical Marketing Assistant
            Kawasaki Motors Pty Ltd
            Unit Q, 10-16 South Street
            Rydalmere, NSW, 2116, Australia
            P: +61 2 9684 2585, M: 0419-282-380 F: +61 2 9638 0005
            E: sayle_m[MENTION=28527]kawasaki[/MENTION].com.au W: Kawasaki Motors Australia
            Crippo.

            Comment


            • #7
              Originally posted by Crippo View Post
              When I had an 'issue' with Kawasaki I got put onto this guy and he was nothing but helpful in sorting me out.

              Murray Sayle
              Homologation, Industry Relations & Technical Marketing Assistant
              Kawasaki Motors Pty Ltd
              Unit Q, 10-16 South Street
              Rydalmere, NSW, 2116, Australia
              P: +61 2 9684 2585, M: 0419-282-380 F: +61 2 9638 0005
              E: sayle_mkawasaki.com.au W: Kawasaki Motors Australia
              Thank you Crippo
              Will give them a ring

              Not in the office will have to try tomorrow
              Last edited by acdcfan; 03-12-2013, 11:48 AM.
              Originally posted by SIR sparks a lot
              remember opinions are like assholes everybody will have one
              Here lies the body of Dorian Grey
              Who died while defending his right of way;
              He was right, oh so right, as he journeyed along
              But he's just as dead as if he'd been wrong


              Comment


              • #8
                Originally posted by acdcfan View Post
                Thank you Crippo
                Will give them a ring

                Not in the office will have to try tomorrow

                So you don't own a mobile phone?

                Comment


                • #9
                  Sorry if it sounds like a stupid question, are you sure your filing the tank fully?

                  If I just put the nozzle in mine as far as it will go I can fill the tank and the bike will tell me 1 bar short of full. If I lift the nozzle and fill it to about its limit, then I get all bars lit up.

                  Comment


                  • #10
                    ^ yeah, you can't actually insert the nozzle into a bike tank and expect to fill it. typically I fill until fuel is just level with the internal latch for the tank cap.
                    “Crashing is shit for you, shit for the bike, shit for the mechanics and shit for the set-up,” Checa told me a while back. “It’s a signal that you are heading in the wrong direction. You want to win but crashing is the opposite. It’s like being in France when you want to go to England and when you crash you go to Spain. That way you’ll never get to England!” -- Carlos Checa

                    Comment


                    • #11
                      Originally posted by adam03957 View Post
                      Sorry if it sounds like a stupid question, are you sure your filing the tank fully?

                      If I just put the nozzle in mine as far as it will go I can fill the tank and the bike will tell me 1 bar short of full. If I lift the nozzle and fill it to about its limit, then I get all bars lit up.
                      I make sure I take nozzle out and keep filling up until I have petrol above metal line in the tank
                      You cannot tell me that is not filling up

                      - - - Updated - - -

                      Originally posted by Stoneville View Post
                      So you don't own a mobile phone?
                      Yes I do but he was not reachable on it as well
                      Originally posted by SIR sparks a lot
                      remember opinions are like assholes everybody will have one
                      Here lies the body of Dorian Grey
                      Who died while defending his right of way;
                      He was right, oh so right, as he journeyed along
                      But he's just as dead as if he'd been wrong


                      Comment


                      • #12
                        Originally posted by acdcfan View Post
                        I make sure I take nozzle out and keep filling up until I have petrol above metal line in the tank
                        You cannot tell me that is not filling up
                        Wasn't meant in offence, having seen a friend fill his diesel with premium unleaded "because it's cleaner for the environment, isn't it?" I just thought I'd ask.

                        Comment


                        • #13
                          can anyone think of a less useful light to have on the dash, other than one that says " you could put an extra $1.50 worth of petrol in here" ?

                          its the one that say " um, kinda running low now" that you should be worried about.

                          ( maybe im jealous, I gotta open the cap and have a look when I forget to reset the trip meter )
                          Note: this may not be the universe where the above is relevant.

                          Comment


                          • #14
                            Originally posted by thro View Post
                            ^ yeah, you can't actually insert the nozzle into a bike tank and expect to fill it. typically I fill until fuel is just level with the internal latch for the tank cap.
                            Pfftt weak.

                            I fill mine till i have to get the petrol station's watering can and paper towels.
                            2013 Ducati 1199 Panigale
                            2014 KTM 1290 Super Duke R x2
                            2012 KAWASAKI ZX6R SUPERSTOCK RACE BIKE (Alive Again!)
                            2009 YAMAHA R6 SUPERSPORT TRACK/RACE BIKE
                            2008 HONDA CBR1000RR SUPERBIKE TRACK/RACE BIKE
                            2012 KAWASAKI NINJA 250 PRODUCTION RACE BIKE

                            Comment


                            • #15
                              Originally posted by adam03957 View Post
                              Wasn't meant in offence, having seen a friend fill his diesel with premium unleaded "because it's cleaner for the environment, isn't it?" I just thought I'd ask.
                              None taken, understood what you were asking

                              - - - Updated - - -

                              Originally posted by GIXXEN View Post
                              Pfftt weak.

                              I fill mine till i have to get the petrol station's watering can and paper towels.
                              I did that last time, Sunday just gone, and still got only 5 bars
                              Originally posted by SIR sparks a lot
                              remember opinions are like assholes everybody will have one
                              Here lies the body of Dorian Grey
                              Who died while defending his right of way;
                              He was right, oh so right, as he journeyed along
                              But he's just as dead as if he'd been wrong


                              Comment

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