Just wondering if others are pissed off with the lack of customer service with the dealers here in Perth.
I went into BMW this morning to get a quote for a replacement helmet (recently totaled my bike in Tasmania by hitting a kangaroo) and get given the line that they could not give a quote, eventually get given the price on the back of a business card. Oh and you will have to wait a week as we do not have any stock in that colour or size (silver, size 56 or something around there).
What sort of crap service is this, all I needed was a piece of official paperwork to fax to the insurance company and they would have rung the shop and organised a new helmet. Instant easy sale.
So I go to the Helmet House and all I need to do is give them all the details and they will right up the quote for a Shoei flip top and fax this to QBE.
Guess who I have asked QBE to go with?
Last year when I was looking for a new bike, same crap, the amount of times I walked out of a dealer after being ignored.
I went into BMW this morning to get a quote for a replacement helmet (recently totaled my bike in Tasmania by hitting a kangaroo) and get given the line that they could not give a quote, eventually get given the price on the back of a business card. Oh and you will have to wait a week as we do not have any stock in that colour or size (silver, size 56 or something around there).
What sort of crap service is this, all I needed was a piece of official paperwork to fax to the insurance company and they would have rung the shop and organised a new helmet. Instant easy sale.
So I go to the Helmet House and all I need to do is give them all the details and they will right up the quote for a Shoei flip top and fax this to QBE.
Guess who I have asked QBE to go with?
Last year when I was looking for a new bike, same crap, the amount of times I walked out of a dealer after being ignored.
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