Announcement

Collapse
No announcement yet.

Email not downloading - any suggestions

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Email not downloading - any suggestions

    when i click the send/receive button, i'm getting no response.

    I've got email sitting on the server (i checked via webmail) but outlook will not download it.

    I sent a test email to myself from outlook. it sent successfully because i could see it in my webmail.

    i have multiple accounts set up and its not downloading any of them.

    i have never had a problem like this before - the last email i received was yesterday.


    anyone have any suggestions as to what to do or what is going wrong?

    any help greatly appreciated
    Darren Lomman






    To find out more about the paraplegic motorcycle project, please visit www.dreamfit.com.au
    or contact Darren by email at darren@dreamfit.com.au or phone on 0413 866 221

  • #2
    Originally posted by mod_for_paraplegic@Sep 27 2005, 11:16 PM
    when i click the send/receive button, i'm getting no response.

    I've got email sitting on the server (i checked via webmail) but outlook will not download it.

    I sent a test email to myself from outlook. it sent successfully because i could see it in my webmail.

    i have multiple accounts set up and its not downloading any of them.

    i have never had a problem like this before - the last email i received was yesterday.
    anyone have any suggestions as to what to do or what is going wrong?

    any help greatly appreciated
    [snapback]164843[/snapback]
    Do you get any error messages while trying to receive your mail?
    Can you telnet to your webmail using smtp or pop3?
    Have you changed any firewall settings since yesterday? (blocked ports)
    Have you installed any software since yesterday?
    Was someone accessing your PC since yesterday?

    Turn off the tap when you brush your teeth!!
    Turning the taps off when you brush your teeth, can save up to 5 liters a minute!

    Comment


    • #3
      Originally posted by PolishBiker@Sep 28 2005, 09:33 AM
      Do you get any error messages while trying to receive your mail?
      Can you telnet to your webmail using smtp or pop3?
      Have you changed any firewall settings since yesterday? (blocked ports)
      Have you installed any software since yesterday?
      Was someone accessing your PC since yesterday?


      [snapback]164959[/snapback]

      I just got the following error message when i opened outlook this morning



      what does Can you telnet to your webmail using smtp or pop3 mean in english?


      i haven't changed any firewall settings, installed any software and no one has used the computer since the otherday.

      I have found a way to download the email headers but I still can't get the full email


      Darren Lomman






      To find out more about the paraplegic motorcycle project, please visit www.dreamfit.com.au
      or contact Darren by email at darren@dreamfit.com.au or phone on 0413 866 221

      Comment


      • #4
        Originally posted by PolishBiker@Sep 28 2005, 09:33 AM
        Do you get any error messages while trying to receive your mail?
        Can you telnet to your webmail using smtp or pop3?
        Have you changed any firewall settings since yesterday? (blocked ports)
        Have you installed any software since yesterday?
        Was someone accessing your PC since yesterday?


        [snapback]164959[/snapback]
        you could also do a system restore to a point when ya Email was working (2days ago, yesterday)

        might fix the problem

        oggy
        "Sometimes I do stupid stuff, and I don't even know why...
        it's as if my body was being controlled by some sadistic, immoral puppet-master."

        Comment


        • #5
          Have you done what the error message suggests?

          Have you rebooted? (If Outlook crashed the file may be locked.)

          Maybe try what MS suggest under Refreshing Extend.dat File?

          -goof

          Comment


          • #6
            i would suggest you to find where that file extend.dat file is check permissions but i do not think that it would change but itself. By telneting to your mail i mean:
            find out what is the name of your POP3 server. If it's yahoo it would be pop3.mail.yahoo.com.au. or you can just tell me what is your website htah provides you with email (yahoo, hotmail etc.) and i will look it up for you. Once you find out what your pop3 server is then do the following: start/run and type telnet **your pop3 server** 110. Then once you are logged in type user **your user name**... then type pass **your password** then type list( it list all messages available on the server. Then you can see if you can read messages on the server by typing retr1(1 means first message). Once u have done that just type quit and it will close a connection. If that wokrs then we know there is everything ok with your mail server and the problems is with your outlook . Let me know how you go...
            Turn off the tap when you brush your teeth!!
            Turning the taps off when you brush your teeth, can save up to 5 liters a minute!

            Comment


            • #7
              Originally posted by goof@Sep 28 2005, 10:09 AM
              Have you done what the error message suggests?

              Have you rebooted? (If Outlook crashed the file may be locked.)

              Maybe try what MS suggest under Refreshing Extend.dat File?

              -goof
              [snapback]164975[/snapback]

              YAY>>>> EMAIL NOW WORKING

              i spoke to two technical support guys from iinet and neither suggested to reboot but sure enough it worked.

              who would have though IT solutions on a motorcycle forum.

              looks like I owe goof a beer.

              thanks to everyone else who offered their suggestions. i really appreciate it
              Darren Lomman






              To find out more about the paraplegic motorcycle project, please visit www.dreamfit.com.au
              or contact Darren by email at darren@dreamfit.com.au or phone on 0413 866 221

              Comment

              Working...
              X