Help - Can't reconnect to home network

[Crackers]

We security-enabled our home network last night and then I couldnt reconnect my laptop - we seemingly tried everything and after about an hour the guy from iinet gave up saying its my (3 year old Sony Vaio) laptop's fault. Anyone had anything similar happen? Any advice welcomed.

[merctom]

What is "security-enabled"?

[Fat Pat]

does you router have a "reset" button. Mine does, takes it back to the defaults. Never done the wireless thing myself, but at a guess perhaps you got the key wrong?

[Crackers]

What is "security-enabled"?

So only authorised users can access our home network.

[padfoot]

But what did you do?

Did you enable a password on the network?
Did you enable MAC address filtering?

[Randomman]

iiNet should only be advising customers to enable WPA or WPA2 encryption.

What modem/router and what's the exact model of the laptop?

[zed7fiddy]

You'll need to provide some more information.

1. What operating system is on the laptop?
2. What type of encryption are you using? WPA? WPA2? WEP?
3. Are your drivers for the laptop network card updated so that it is able to recognize the encryption type you enabled? Some older cards cannot recognize WPA2 etc.
4. Did you reset the laptop after setting up the network? Simple little thing but it solved the same kind of problem with me before.

[DINGO71]

also reset all your modems and routers that what we do
up plug for ten seconds then plug back in always works at home when we cat connect

[Crackers]

But what did you do?

Did you enable a password on the network?
Did you enable MAC address filtering?

Yes
Not sure what you mean

Sorry all i get booted off this laptop every few mins. The stepdaughter's laptop connected fine. Hers is newish, mine's 3 or 4 yrs old Sony Vaio VGN FS93G that runs windows xp home edition Version 2002, Service pack 2. The modem is a Belkin wireless voip iinet.

[g0zer]

the guy from iinet gave up saying its my (3 year old Sony Vaio) laptop's fault. Anyone had anything similar happen? Any advice welcomed.

iinet girls ftw

[zed7fiddy]

Upgrade your XP to SP3 and try again. You may find it is the driver issue I mentioned, which SP3 may fix.

[MADOGA]

Call iinet back make sure you speak to someone in Perth, this shouldnt be an issue

[Crackers]

Thanks Zed - but I need to be online to do that?

[carlos]

does you router have a "reset" button. Mine does, takes it back to the defaults. Never done the wireless thing myself, but at a guess perhaps you got the key wrong?

You dont need to reset to defaults, just connect your laptop via ethernet (a blue/yellow/grey cable) and log into your router like you did to change the security settings

Edit: didnt see that your girls laptop can connect, log in to the web interface from her laptop, and change it to a different security type WPA1 instead of 2 etc. Find what works

[zed7fiddy]

Download the SP3 pack from the microsoft website on the other computer, transfer via USB and viola. You don't need to be online to install it.

See how that helps. Depending on what security you enabled, most laptops will pick up WEP so try changing it to that.

The model number of your modem may help me talk you through some things.