Parcel delivered elsewhere - has been opened (Mekon's gonna love this)

[Daise]

So I was expecting a parcel yesterday, and following the tracking it said it had been delivered following delivery instructions (I requested it to be left behind a wall). It hadn't been delivered to my address - I had been home all afternoon.

I chased up Star Track yesterday which they had put in a investigation and issued me a referral number.

I come home from shopping just now, and the parcel has been left by my front door, opened, and absolutely REEKING of cigarette smoke. I've tried to contact Star Track but they're closed for the weekend.

I'd really like to know where the hell the delivery driver put my parcel so I know who to kneecap.

The parcel is a costume for my 2yo daughter. Now I don't know what to do - should I contact the costume shop and let them know what happened? Should I contact the police once I get the address - this is a non-smoking house so it's obvious we didn't open it?

What say you, brainstrust?

[kennyboy]

Parcel delivered elsewhere - has been opened (Mekon's gonna love this)

Did you get what you ordered, all there in one piece?

[Corona 122]

How soon do you need it and is it a replaceable stock item. I would be contacting seller stating product has been delivered in a not fit for use state and you expect refund or exchange. Delivery via another delivery service. Let them take it up with the delivery service.

[Roger Explosion]

Is there a possibility of some low life in the area opening parcels left at doors and deciding baby clothes wouldn't get them anything at cash converters?

[TurboR1]

Take a shit in it and send it back.

[mekon]

Don't bother looking out your window Daise, you won't see me unless you have a thermal camera. I'm working on it. You'll know which neighbour in about a week's time when the police come to investigate the foul stench from that house up the road. The driver will appear to have quit his job and gone overseas, never to be found, but don't worry before he departed he endured the worst pedicure ever. Pliers and blowtorch.

Seriously though send a parcel to yourself through same company with same instruction, this time fill a vacuum sealed bag with a severed pig's head or something. Win win - if the suspect opens it he might get the idea, if not and say your in-laws are around surprise - bacon!

[Daise]

Did you get what you ordered, all there in one piece?

Unsure what was supposed to be in there. It has several components, none of which can be used because it all stinks of Winfield fucking Reds.

How soon do you need it and is it a replaceable stock item. I would be contacting seller stating product has been delivered in a not fit for use state and you expect refund or exchange. Delivery via another delivery service. Let them take it up with the delivery service.

I've contacted the supplier - CostumeBox - who were extremely helpful. They have offered a refund but I requested a replacement as I need the costume for Halloween. They have also offered to chase up Star Trak from their end too on Monday to resolve the problem. It's a free next day delivery service so I technically still have time to sort it.

Is there a possibility of some low life in the area opening parcels left at doors and deciding baby clothes wouldn't get them anything at cash converters?

Nope, I was home at the delivery time ([MENTION=7104]Desmo[/MENTION] was here too), nothing was delivered here at all.

[thro]

Contact vendor tell them what happened.

Either;
It was sent like that
The courier did it
Some one did it post delivery

I always get stuff delivered to work or request signature on delivery/pick up because I don't trust the courier if he's able to just drop it somewhere...

[Daise]

Yep, first time I've requested an authority to leave.

Last time, too.

edit: I really want to get this guy by the balls - whether it was the driver or a neighbour (and I'll be getting the address). I know it's a federal offence, so do I just contact the local police once I get the address?

[truewheel]

It's just a smell. Wash it.

If the costume had stunk of moth balls would you be responding the same way?

[Brougham]

Nope. Why should she have to wash (several times likely) to remove a putrid smell off a new item she just paid for to be new and clean?

[AliastheJester]

... a severed pig's head ...

Are you solving both of your most intense dislikes at the same time?

[thro]

Yep, first time I've requested an authority to leave.

Last time, too.

edit: I really want to get this guy by the balls - whether it was the driver or a neighbour (and I'll be getting the address). I know it's a federal offence, so do I just contact the local police once I get the address?

If you requested signature on delivery and you didn't sign then the item has not been delivered.

[Johnno]

Unsure what was supposed to be in there. It has several components, none of which can be used because it all stinks of Winfield fucking Reds.



I've contacted the supplier - CostumeBox - who were extremely helpful. They have offered a refund but I requested a replacement as I need the costume for Halloween. They have also offered to chase up Star Trak from their end too on Monday to resolve the problem. It's a free next day delivery service so I technically still have time to sort it.



Nope, I was home at the delivery time ([MENTION=7104]Desmo[/MENTION] was here too), nothing was delivered here at all.

Hmmm, are you sure Desmo didn't try it on whilst enjoying a smoke?


But serious that's fucked that someone opened it. I had customs cut open a package once that had a bike jacket in it. Lucky they just cut into the back protector. No apology, just delivered it damaged.

[mekon]

Are you solving both of your most intense dislikes at the same time?

What would they be prey tell? Only two there covered was parcel delivery type people that are incompetent at their jobs and possibly thieving fucking neighbours that may have got delivery by mistake opened it hoping to profit and then thought fuck it and tossed it back to the right address.

The bacon one was more to humour Daise with the in-laws (reading from other posts) I have no issue with anyone's religious beliefs. If that was what you were getting at or have I missed the point? If so fair bump, play on.