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Bought a Lemon Jeep Wrangler - Anyone knows a good lawyer/law-firm?

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  • BusaSteve
    replied
    From my understanding the consumer laws in Australia state you have a right to a certain expectation of faultless performance even after the statuary warrenty period has lapsed. If a problem persists you are entitled to a full refund or a replacement....although in the case of a Jeep why would you accept the latter. This is legislated law and dealers and manufacturers cannot refuse.

    The ACCC is looking into Mazda who have pulled a similar stunt with multiple owners ....basically refusing to follow the law and thus are being taken to court by the ACCC this year. These laws have been in since 2011 so would cover the OP's lump of shit jeep.

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  • buckinmad
    replied
    https://www.youtube.com/watch?v=iys9HibzFME
    i would be contacting John Cadogan lol what have you got to lose or dept of consumer affairs as WA has fit for purpose laws

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  • Mizer
    replied
    Bloke at my work went through the same drama on a second hand Jeep - took it to an injection specialist and after 2 years of constant issues BOOM fixed with replacement injectors and coil packs.

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  • datsikk
    replied
    this might be of some help : https://www.youtube.com/watch?v=uNyGUqrKBjQ

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  • Jaw
    replied
    Sounds like progress but again I wouldn't be accepting ANY loss as a result of buying this jeep. You bought the car and wouldn't have if the defect was known therefore it fails the test.

    Great that the big man came down for a chat and that, but he's a car dealer and is trying to come out of the deal with the best financial position for them at the end of the day. Nothing wrong with that if you're happy to accept, but you shouldn't be accepting a loss in any way.

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  • hasanito
    replied
    UPDATE

    It was too much to handle so after the jeep engine misfired 6th time, I refused to pick the jeep back from the dealership and for 6 months just put my head in the sand and pretended it never happened!

    After repeated calls from the John Hughes dealership to come and pick the jeep up, I managed to arrange a face to face talk with the John Hughes himself.
    He is as down to earth and unassuming as they say and sounded very genuine. Although I wasn’t that impressed when he seemed to claim I was over estimating my issues with the Jeep, his manner and how keenly listened my concerns, makes you warm up to him instantly.

    He offered to buy the Jeep back from me at the *resale value* and let me choose any vehicle from his yard at the *cost* value, **only** if I take the jeep back and if the fault reoccurs again. There was nothing written but he seemed genuine and that I could rely on his word.

    Two weeks later and after some deliberation, I pick the jeep from John Hughes. Two days later, I was stuck near Bakers Hill on a highway with another engine misfire and had to call the Jeep 24 hour road side assistance and towed the jeep back to John Hughes service center. The time wasted waiting for road side assistance, then waiting for the towing truck, then waiting at the dealership then not getting a rental replacement car (long story!!) was excruciating.

    That was a week ago. The mechanics at JH said the engine had multiple engine misfires and some other electrical faults, registered on the engine computer.

    Time to wait, see where this will lead to!!

    Leave a comment:


  • Heretic
    replied
    Originally posted by Jaw View Post
    Your claim, really could potentially be with the dealer rather than manufacturer - regardless of how nice and supportive they are..

    Dept of commerce is your next step for lodging a complaint but the usual FB complaints, contacting a third party like choice can also help. It's a major fault if you would not have bought the car if not for the full extent of the fault being known ad the ACCC gives a few pathways to entitle you to a remedy by a replacement or refund under consumer guarantee.

    If the vehicle is substantially unfit for purpose ie misfiring, and cannot be made fit in a reasonable timeframe - ie the months taken thus far - then you can choose to reject and choose to have a refund/replacement from whoever supplied the vehicle

    There's a commercial lawyer I'd recommend but I'd explore getting support for a cost free remedy first..
    +1, the dealer is the legal entity who sold you the car not FCA, your sales contract is with them its the dealer who must remedy the issue, and it does sound like they have been attempting to, kinda, hopefully they are looking after you with a loaner or something like that. As mentioned you could try and say that as a new car the vehicle is not fit for purpose through unreliability or dangerous. Also leaving the car parked there I dont think is helping, thats more a problem for you than them :-)

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  • thro
    replied
    [MENTION=14366]Hazelnutty[/MENTION]

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  • TurboR1
    replied
    Originally posted by Hillz View Post


    this jeep owner thought tinting his/her windscreen was the thing to do lol
    I can't say I blame them, easier to hide the shame in your dead regretful eyes if no one can see it's you driving a Jeep.

    Leave a comment:


  • Joe Shabadoo
    replied
    Its a Jeep thing. You wouldn't understand

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  • dwillia
    replied
    that's about as retarded as the bloke I saw once spraying CRC on his brakes cops they were making a noise

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  • Hillz
    replied


    this jeep owner thought tinting his/her windscreen was the thing to do lol

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  • Jaw
    replied
    Originally posted by hasanito View Post
    Hey everyone,

    FIRST; DON'T EVER BUY JEEP...!!

    **I understand that some people may love their Jeeps:
    **Some may have bought a Jeep and never had any issue... but when you do buy a lemon Jeep, these bastards are the worst company to deal with!!


    I'm at the final stage where I have to get a legal help and go to court. All the other options are exhausted!
    Anyone here may have either gone through similar issues and can recommend a good lawyer, or do know a good lawyer that could help.

    ___

    Shortened version of the back story:

    I bought a brand new Jeep Wrangler Sports 2 Door in 2017 ($39,600+).
    I had the first engine miss fire 3 weeks after the purchase date.
    I had further 6 engine misfires
    In grand total, the Jeep spent close to 8 months in the dealership for mechanical checks/repairs
    After the last occurrence of the same identical fault, I refused to pick up the jeep from dealership.

    Last 5 months I have been keep paying the Jeeps car loan, registration, insurance and I have no car!!
    (Fiat Chrysler Australia - who owns the jeep) refusing the refund or replace the Jeep.

    The dealership I bought the car from is John Hughes.
    I have to give him what's due, after the third occurrence of the same fault, he contacted FCA on my behalf and was turned down.
    Ever since, he's been supporting my case however, ultimately this needs to be resolved from FCA side.
    This last occurrence, he even bluntly forewarned FCA of a class action; it seems I'm not the only one but in my case seems the worst one.

    ACCC WA was even more blunt, they advised that what FCA is doing breaches the ACCC guidelines but FCA still wont budge.

    Since Australia don't have Lemon-Cars law, there is nothing legally binding them to the ACCC guidelines.

    Next step is lawyers and go to court.


    I have already contacted Aston Wood and even John Cadogan from Autoexpert.
    This is now, me against a big corporation with deep pockets.

    So if anyone knows any good lawyer/law-firms, I'd appreciate some contact details.
    This'll save me sifting through all the commercial lawyers in WA



    Your claim, really could potentially be with the dealer rather than manufacturer - regardless of how nice and supportive they are..

    Dept of commerce is your next step for lodging a complaint but the usual FB complaints, contacting a third party like choice can also help. It's a major fault if you would not have bought the car if not for the full extent of the fault being known ad the ACCC gives a few pathways to entitle you to a remedy by a replacement or refund under consumer guarantee.

    If the vehicle is substantially unfit for purpose ie misfiring, and cannot be made fit in a reasonable timeframe - ie the months taken thus far - then you can choose to reject and choose to have a refund/replacement from whoever supplied the vehicle

    There's a commercial lawyer I'd recommend but I'd explore getting support for a cost free remedy first..
    Last edited by Jaw; 16-04-2019, 01:08 PM.

    Leave a comment:


  • AZAZL
    replied
    Originally posted by BusaSteve View Post
    I would have thought it to be unfit for the purpose it was sold for....but I can be nieve...nyeve....ni...oh fuck it!... dumb
    You're right of course. The problem is your recourse, when what you purchase is "not fit for purpose", is to the person who sold you the product. Not the manufacturer, who is only responsible for safety recalls.

    Which may be why the dealer is "supporting" the buyer.

    Leave a comment:


  • BusaSteve
    replied
    I would have thought it to be unfit for the purpose it was sold for....but I can be nieve...nyeve....ni...oh fuck it!... dumb

    Leave a comment:

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